Privacy Notice

This Privacy Notice explains how The Kusimo-Frazier Law Firm, PLLC ("we", "us", "our"), trading as JusticeReach, collects, uses, and protects your personal information when you use the JusticeReach service (the "Service").

1. Who We Are and Our Role

The Kusimo-Frazier Law Firm, PLLC is a professional limited liability company organized in West Virginia, USA, and is the data controller for personal information processed through the Service. Contact details are at the bottom of this notice.

2. Information We Collect

• Account information — name, email address, and login credentials you provide when you sign up.
• Chat content — the questions, prompts, and documents you submit to the AI, and the responses generated.
• Subscription and billing metadata — your subscription tier and status. Card and payment details are collected directly by Stripe (our payment processor) and are not accessible to us.
• Support communications — messages you send to us.
• Usage and device data — IP address, browser type, pages viewed, and approximate location, collected to operate and secure the Service.

3. How We Use Your Information

• Provide the Service — create your account, respond to your questions, retain chat history (contract performance).
• Billing and subscription management — through Stripe (contract performance and legal obligation).
• Security and fraud prevention — detect abuse, protect accounts (legitimate interests).
• Product improvement — analyze aggregated usage patterns to improve features and accuracy (legitimate interests).
• Customer support — respond to your inquiries (contract performance / legitimate interests).
• Legal compliance — meet tax, accounting, and other legal obligations (legal obligation).

4. Who We Share Information With

• Payment processor — Stripe — processes card payments, manages recurring subscription billing, and calculates applicable sales tax at checkout.
• Hosting and infrastructure providers — Supabase (database, authentication, storage) and Cloudflare (edge compute and CDN).
• AI model providers — Anthropic and other model providers accessed via the Lovable AI gateway, which process the chat content you submit in order to generate responses.
• Professional advisers — our lawyers and accountants, where reasonably necessary.
• Authorities — where we are required to disclose information by law, court order, or to protect rights and safety.

We do not sell your personal information and we do not use chat content for advertising.

5. Data Retention

We retain account information for as long as your account is active and for a reasonable period afterwards to handle disputes and meet legal obligations. Chat history is retained while your account is active and is deleted on request or when the account is closed. Billing records are retained for the period required by tax law. When personal information is no longer needed, we delete or anonymize it.

6. Your Rights

Depending on where you live, you may have the right to access, correct, delete, restrict, or port your personal information, to object to certain processing, and to withdraw consent. If you are in the UK or EEA, you also have the right to lodge a complaint with your local data protection authority. To exercise any right, email us at bunmi@thekflawfirm.com. We aim to respond within 30 days.

7. International Transfers

Our infrastructure and some of our service providers are located in the United States. If you access the Service from outside the United States, your personal information will be transferred to and processed in the United States. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for transfers from the UK or EEA.

8. Security

We use appropriate technical and organizational measures to protect personal information, including encryption in transit, encryption at rest, access controls, and row-level security on our database. No system is perfectly secure, and we cannot guarantee absolute security.

9. Cookies and Similar Technologies

We use a small number of strictly necessary cookies and local storage entries to keep you signed in and to remember your preferences. We do not currently use advertising cookies. If we add analytics or marketing cookies in the future, we will update this notice and, where required, ask for your consent.

10. Children

The Service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.

11. Changes to This Notice

We may update this Privacy Notice from time to time. Material changes will be posted on this page with an updated effective date.

12. Contact

The Kusimo-Frazier Law Firm, PLLC
Charleston, West Virginia
Email: bunmi@thekflawfirm.com
Phone: (304) 691-0671